What is a bank product ?
A bank product is a disbursement option for client tax refunds from federal and state agencies. It’s also known as a Refund Transfer or Settlement Solution.
This is a mechanism that leverages your refund to cover the cost associated with the services of the tax preparation firm. The product works, but comes with a high fee that we do not support.
What does that mean for you?
In the absence of a bank product, you must pay for services upfront and receive your refund later. This is not negotiable.